Business Details
Your Trusted Hotel Technology Partner
We are a leading provider of hotel technology solutions dedicated to empowering independent and franchise hotel properties across the United States. Our expertise lies in delivering comprehensive digital branding, reputation management, revenue enhancement, and hospitality software development services tailored to the unique needs of the hospitality industry. With a nationwide network of experienced consultants and a commitment to innovation, we help hoteliers reduce online travel agency fees, improve direct bookings, and enhance guest engagement through cutting-edge tools like AI chatbots and Google Travel optimization. Founded on principles of integrity and service excellence, we combine decades of hospitality experience with technological expertise to deliver measurable results.Our team of certified professionals works closely with major hotel brands including Hilton, Marriott, and Wyndham to implement customized strategies that drive profitability and long-term success. Through our proprietary technologies such as ReviewTER and AskTery, we provide real-time reputation management and customer engagement solutions that set new standards in the industry. Our proven track record demonstrates our ability to transform hotel operations through digital transformation while maintaining the highest standards of client support and technical reliability.
Services
Digital Branding
Review Management
Google Travel Listing
AI Chatbot Integration
Hotel Success Service
Highlights and features
- We offer 20+ years of combined experience in hospitality technology and digital marketing
- Our proprietary tools like AskTery chatbot drive 4x more direct bookings
- We guarantee 24/7 technical support with rapid response times for critical issues
- Our Google Travel partnership helps hotels save $100,000 annually on OTA fees
- We serve hotels in all 50 states with customized solutions for independent and franchise properties
Services
Digital Brand Building
Our digital branding solutions create mobile-friendly hotel websites with active SEO and social media integration. We help properties establish strong online identities through strategic content development and multi-platform marketing. This service increases direct bookings by improving search engine visibility and guest engagement across Facebook, Instagram, Twitter, YouTube, and LinkedIn.
Review Management
Our comprehensive review management system monitors and responds to guest feedback across major platforms including TripAdvisor, Google, Booking.com, and Expedia. We help hotels maintain positive online reputations while addressing concerns promptly through our ReviewTER application. This service improves customer trust and booking conversion rates.
Google Travel Listing
We optimize hotel inventory for Google Travel to increase direct bookings and reduce reliance on expensive OTAs. Our partnership with Google helps hotels save up to $100,000 annually in booking fees. This service maximizes exposure to global travelers searching on the world's leading search engine platform.
AskTery Chatbot
Our AI-powered chatbot engages guests through WhatsApp, Facebook, SMS, and website messaging platforms. AskTery handles guest inquiries, facilitates bookings, and analyzes visitor behavior patterns to improve conversion rates. This 24/7 solution enhances customer service while reducing front desk workload.
Hotel Success Service
This comprehensive service combines local marketing, phone recording analysis, PPC advertising, and email marketing to boost hotel performance. We implement proven strategies to increase revenue through improved Google Maps visibility, targeted advertising campaigns, and guest retention programs using our Econtactpower software.
People
Hiten Bhuta
Founder & CEO
Hiten Bhuta is the visionary founder of Cyberweb Hotels with over two decades of experience in hospitality technology. He leads the company's strategic direction and innovation initiatives while maintaining hands-on involvement in client success. His expertise spans hotel operations, digital transformation, and revenue optimization.
Questions
What hotel technology solutions do you offer?
We provide digital branding, Google Travel optimization, review management, AI chatbots, and hotel success services to improve online visibility and direct bookings.
How can you help reduce OTA fees?
Our Google Travel partnership helps hotels save up to $100,000 annually by increasing direct bookings through optimized inventory exposure.
Do you work with franchise hotel brands?
Yes, we collaborate with major franchise brands including Hilton, Marriott, Choice, Wyndham, Best Western, and Accor properties nationwide.
What support options are available?
We offer 24/7 technical support with rapid response times and dedicated account management for all our hotel technology solutions.
How do you improve hotel online reputation?
Our ReviewTER app tracks and responds to reviews across major platforms within 72 hours while promoting positive guest feedback.
What makes your chatbot solution unique?
AskTery AI chatbot engages guests across multiple platforms, answers questions, and facilitates bookings while analyzing visitor behavior patterns.
