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Business Details
21 Years
experience
Your Journey to Marketing Success Begins Now
Welcome to Hero Marketing Agency, where we are dedicated to helping businesses thrive in an ever-changing marketplace. Our team understands the unique challenges companies face and turns them into opportunities for growth. We are more than just a marketing agencywe are your partners in success. With expert strategies tailored to your industry, we create campaigns that engage audiences and drive real results. Our deep market knowledge allows us to craft messaging that connects with customers and strengthens brand loyalty. By working with us, you gain access to cutting-edge marketing solutions designed to maximize your business potential.

Founded by the father-son team of Bob and Josh Cates, our agency has grown into a multi-generational family business with offices in Colorado Springs, Colorado, and Boerne, Texas. In 2023, we proudly welcomed Kaitlyn Cates to our leadership team, further cementing our commitment to long-term success.

We offer a comprehensive range of marketing services, including website design, SEO, SEM, digital marketing, content marketing, social media management, and Google Business Profile management. While we specialize in home service and HVAC marketing, our expertise spans more than 70 industries. Whether you're a small startup or a large corporation, we have the tools and experience to help you succeed. Partner with Hero Marketing Agency and take your business to new heights.
Services
Content Marketing CRM Management Digital Marketing Email Marketing Google Business Profile Graphic Design Home Services Marketing Healthcare Marketing Marketing Consultant PPC Management
Served areas
  • US, Texas, Florida, Colorado, South Carolina, Massachusetts, New Jersey, New Hampshire, Ohio, Virginia, Tennessee, Maryland, Louisiana
Details
  • Year established: 2005
  • Employees: 12
Highlights and features
  • We offer 20+ years of proven experience in digital marketing across 70+ industries
  • Our team holds certifications in HubSpot, Salesforce, and Microsoft CRM platforms
  • We guarantee transparent reporting with measurable ROI on all marketing campaigns
  • Our client retention rate exceeds 90% through personalized service approaches
  • We provide industry-specific strategies tailored to home services and healthcare sectors
Associations and certifications
  • Our CEO carries a DoD Top Secret Clearance, effective 17 April 2020, has received a nomination for the Colorado Springs Advertising ICON award, recipient of multiple ADDY awards, and was honored to be nominated for Businessman of the Year by the Greater Boerne Chamber of Commerce.
Payment methods
  • Cash
  • Checks
  • Bank transfers
What people say
Real results Top home service marketing agency Kind team Increased revenue Detailed reports
Website
Services
Content Marketing
Our content marketing services create valuable assets that improve search visibility and audience engagement. We develop customized content calendars aligned with buyer personas and business goals. Through blog posts, whitepapers, and case studies, we position clients as industry authorities while driving organic traffic growth.
Digital Marketing
We design comprehensive digital marketing strategies integrating SEO, paid media, and social media for maximum ROI. Our data-driven approach optimizes campaigns across channels to target high-intent audiences. Continuous performance analysis ensures marketing budgets generate measurable business outcomes.
CRM Management
Our CRM solutions streamline customer interactions using HubSpot, Salesforce, and Microsoft Dynamics platforms. We implement systems that track customer journeys and improve retention rates. Custom integrations connect CRM data with marketing analytics for unified business insights.
Website Design
We build responsive websites optimized for conversions and user experience. Our designs incorporate brand identity elements with strategic call-to-action placements. Technical SEO implementation ensures strong search engine visibility and fast loading times.
Social Media
Our social media management creates engaging content strategies across major platforms. We develop brand voices that resonate with target audiences while monitoring engagement metrics. Paid social campaigns target specific demographics to boost lead generation and brand awareness.
People
Josh Cates
Chief Executive Officer & Founding Principal
25-year entrepreneurial veteran with five successful company launches and three acquisitions. Holds DoD Top Secret Clearance and multiple marketing awards. Specializes in data-driven strategies for business transformation.
Bob Cates
Chief Financial Officer & Co-Founding Principal
CPA with 40+ years of entrepreneurial experience across seven industries. Combines financial expertise with digital strategy leadership. Serves on multiple business advisory boards and community organizations.
Joanna Brown
Creative Director
20+ year design veteran with experience at global brands like Google and Norwegian Cruise Line. Specializes in human-centered design that drives user engagement and brand loyalty through visual storytelling.
Heather Short-Davis
Client Strategist
Data-driven marketer with 20+ years of experience across diverse industries. Expert in translating complex business goals into actionable marketing strategies with measurable outcomes.
Kurt Cannarella
Director of Paid Media
Former NYC advertising executive with experience managing campaigns for DIRECTV and NBA. Specializes in integrated paid media strategies for mid-sized businesses.
Questions
What digital marketing services do you specialize in?
We specialize in SEO, content marketing, CRM integration, PPC management, and website design tailored to home services and healthcare industries.
How do you measure marketing campaign success?
We track KPIs like conversion rates, organic traffic growth, and ROI through monthly transparent reporting with actionable insights.
Do you work with businesses outside Texas?
Yes, we serve clients nationwide from our Texas and Colorado offices with remote support capabilities.
What industries do you have experience in?
We've worked across 70+ industries with specialized expertise in home services, healthcare, and business-to-business marketing.
Can you help with both digital and traditional marketing?
Our focus is digital marketing, but we integrate traditional strategies when they complement campaign objectives.
What sets you apart from other marketing agencies?
Our combination of 20+ years' experience, 90% client retention, and industry-specific expertise delivers sustainable growth.
Videos
Reviews (7)
Matt Kidd
Jan 15, 2025 Report
As a home service company owner, I can say that Josh, Cassie, Bob, Kurt and the team at Hero Marketing Agency are great to work with. They listen to your vision and needs and then get to work. We saw results, particularly on the organic side much faster than we anticipated and they blew away a big name rival we'd worked with for a year!
David Wright
Sep 22, 2024 Report
We have been working with josh and his team for a little over eight months now and I must say we have been very impressed and pleased with their services. There is transparency and accountability with the whole team at hero And we have truly enjoyed working with them. They have helped our business tremendously, and we look forward to continuing to work with everyone here!
Kurt Cannarella
Sep 17, 2024 Report
The team at Hero Marketing are nothing short of 5 stars. I've worked with many agencies in the past, and the team at Hero are among strongest when it comes to pure marketing acumen. I value their strategic judgement, creative insight, and technical prowess for all marketing channels. There's a plethora of options when it comes to marketing agencies, and I would absolutely put Hero Marketing at the top of that list.
Sue Ann Jennings
Jan 12, 2023 Report
Love Josh, Bob and the team! They are extremely professional and provide quality products. We have worked with Josh in the past and didn't hesitate at all to be a part of his new company! Keep up the good work Josh and team!
Preston Howard
Oct 13, 2021 Report
Josh and his team were amazing throughout the entire process of creating an awesome business logo and website, in addition to providing solid business advice. This is my first startup experience, and it has been daunting at times, especially not having any formal business training. Josh was extremely patient from start to finish, providing mentorship and sharing his experiences to help me get off to a great start. I would highly recommend Ten Peaks Media for all your media and advertising needs!
Rex Majors
Nov 17, 2020 Report
Outstanding customer service. Ten Peaks Media handles all of our media needs, some of which is in house, the other is with their extensive network of partners. Really a one stop shop for today's media / marketing needs.
Linda Hunter
Jul 15, 2019 Report
We have been working with Ten Peaks Media to increase our online presence and to encourage new clients to shop with us in person and online. Josh at Ten Peaks is always easily accessible, reliable with monthly reports and calls, and readily available during spur-of-the-moment projects. He is equipped with a well-rounded team and has significantly improved our SEO, video content and more. Ten Peaks Media makes it a point to stay on top of the latest online trends and is constantly evolving their strategies to keep us ahead of the game.