Maximize Your Online Presence, Drive Results
Our Vision
At SBS Print and Ship, we empower businesses in the Northern Westchester County area with innovative printing, shipping, and marketing solutions that fuel growth and success.
Our Values
We operate on a foundation of:
- Professionalism: We prioritize meticulous attention to detail and exceptional customer service.
- Innovation: We embrace technological advancements and sustainable practices to deliver efficient solutions.
- Community: We proudly support local businesses and actively engage in the community.
Printing & Copying
- High-quality printing services for documents, brochures, flyers, marketing materials, and more.
- Extensive copying capabilities, including large-format blueprint plotting and bulk document scanning.
- Specialized scanning services for documents of all sizes and types.
Sign & Banner Printing
- Professional design and printing of custom banners, signs, vinyl graphics, real estate riders, and promotional items.
- Expertise in large-format blueprint copying.
Shipping & Packaging
- Reliable shipping services through UPS and FedEx, with convenient drop-off locations.
- Comprehensive packing and shipping solutions for both personal and business needs.
Digital Marketing
- Comprehensive website design, social media management, and SEO services to elevate online presence.
Additional Services
- Personalized blueprint copying even for irregularly sized items.
- Green practices and recycled paper options.
More Than Just Printing
We are committed to exceeding expectations and becoming your trusted partner in every aspect of your business. From consultations to creative solutions, our dedicated team is here to guide you through every step of the process.
We proudly serve businesses in
- Briarcliff Manor
- Pleasantville
- Chappaqua
- Cortlandt
- Yorktown
- Mount Kisco
- Ossining
Customer Service and Satisfaction
The majority of customers are extremely satisfied with the service provided by SBS, praising the professionalism, responsiveness, and helpfulness of the staff, particularly David. Many customers appreciate the personal touch and ability to work with a real person, highlighting the difference between SBS and larger online operations.
Print Quality and Materials
Several customers have praised the high-quality prints and materials provided by SBS, including beautiful banners, lawn signs, and large format drawings. The staff has also been commended for their ability to accommodate unusual requests, such as hole punching for unusual sized paper.
Convenience and Flexibility
SBS has been praised for its convenience and flexibility, with customers appreciating the ability to call or email with questions or requests, and receiving prompt and professional responses. The staff has also been commended for going above and beyond to help customers in need, such as when mistakes were made in preparing packages for shipment.
Negative Experiences
Some customers have had negative experiences at SBS, citing poor customer service, rudeness, and unhelpfulness from the older gentleman and the female owner. These customers have expressed frustration with the lack of receipts, being told to go to another location, and being refused assistance with simple requests.
Overall Experience
The majority of customers have had a positive experience at SBS, praising the staff, print quality, and convenience. However, a few customers have had negative experiences, highlighting the importance of consistent and excellent customer service.
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