Business Details
Your Trusted Spirits E-Commerce Partner
Big Thirst is a comprehensive e-commerce and marketing platform dedicated to empowering beverage alcohol brands through innovative digital solutions. Founded by spirits industry experts, we combine cutting-edge technology with decades of sector-specific experience to deliver tailored growth strategies for distillers and brand owners. Our three-tier compliant online sales infrastructure enables seamless nationwide distribution through a network of licensed retailers, ensuring legal compliance while expanding market reach. Backed by proven expertise in digital marketing, public relations, and operational consulting, we provide data-driven insights through our proprietary Big Data Dashboard to optimize sales performance and inventory management.Our holistic approach extends to brand development, compliance support, and customer service excellence, allowing clients to focus on product creation while we handle logistical complexities. With a team of seasoned professionals including certified marketers, digital strategists, and distillery consultants, we maintain rigorous quality standards through continuous process improvement and regulatory compliance monitoring. Our commitment to client success is demonstrated through measurable outcomes like increased brand visibility, expanded distribution networks, and enhanced customer retention rates across 40+ states.
Services
E-Commerce Platform
Marketing Services
Consulting Services
Nationwide Fulfillment
Customer Support
Highlights and features
- We offer specialized e-commerce infrastructure compliant with all 3-tier alcohol distribution regulations
- Our team includes certified digital strategists with 20+ years of spirits industry experience
- We provide real-time sales analytics through our proprietary Big Data Dashboard
- We maintain 24/7 customer support for order fulfillment and client satisfaction
- Our nationwide retailer network enables shipping to consumers across 40+ states
What people say
Quick response
Amazing customer service
Transformative experiences
Professionalism
Instrumental success
Services
E-Commerce Platform
Our compliant online sales platform integrates directly with your website for branded liquor sales. Utilizing a licensed retailer network, we enable legal consumer shipments across 40+ states. This solution handles compliance, order processing, and fulfillment logistics for spirits producers.
Marketing Services
We create targeted digital campaigns combining social media, email marketing, and search optimization to increase brand visibility. Our strategies focus on consumer engagement and measurable sales growth for beverage alcohol brands through proven tactics.
Consulting Services
Our industry experts provide strategic guidance for product development, market expansion, and regulatory compliance. We offer tailored solutions for distillery operations, safety protocols, and sustainable business growth while maintaining legal standards.
Nationwide Fulfillment
We handle order fulfillment through an extensive network of licensed liquor retailers. This infrastructure ensures efficient product distribution while maintaining compliance with state-specific alcohol regulations across multiple jurisdictions.
Customer Support
Our dedicated support team manages customer inquiries and resolves issues promptly. We focus on creating positive purchasing experiences that build brand loyalty while reducing logistical burdens for spirits producers.
People
Matt McGinnis
CEO & Founder
Spirits industry leader with extensive experience building scalable e-commerce solutions for alcohol brands. Previously established successful alcohol delivery platforms while maintaining strict regulatory compliance.
Mark Shilling
COO
Operations executive specializing in logistics and compliance for beverage alcohol distribution. Brings proven expertise in scaling fulfillment networks while maintaining state-specific regulatory requirements.
Suzanne McGinnis
CMO
Marketing strategist with track record developing data-driven campaigns for spirits brands. Focuses on digital engagement and brand positioning across traditional and emerging media platforms.
Rich Plakas
Chief Digital Strategist
Technology leader designing e-commerce platforms and data analytics tools for beverage producers. Specializes in creating digital infrastructure that meets both commercial and regulatory requirements.
Kristen O'Brien
Public Relations Manager
PR professional securing media coverage for spirits brands through strategic outreach and storytelling. Maintains relationships with key industry publications and media outlets.
Questions
How does Big Thirst handle alcohol e-commerce compliance?
We use a three-tier compliant platform that fulfills orders through licensed retailer partners in 40+ states, ensuring full regulatory compliance for all alcohol sales.
What marketing services do you offer spirits brands?
We provide digital advertising, public relations, SEO, email marketing, and social media strategy specifically tailored for the beverage alcohol industry's unique requirements.
Can you help with brand expansion?
Yes, our consulting team specializes in market expansion strategies including distributor selection, pricing optimization, and regulatory compliance for new markets.
What analytics tools are available?
Our Big Data Dashboard provides real-time insights into sales performance, customer demographics, inventory trends, and marketing campaign effectiveness for data-driven decisions.
How does your fulfillment network work?
Orders are automatically routed to our licensed retailer partners across 40+ states for legal consumer delivery while maintaining complete compliance with state alcohol regulations.
What customer support do you provide?
We offer dedicated customer service for order issues, product recommendations, and problem resolution with trained representatives available to ensure positive buyer experiences.
