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Business Details
18 Years
experience
Expert Digital Marketing Strategy Consulting
Founded in 2008 by marketing authority Jay Baer, Convince & Convert is a strategic digital marketing consultancy dedicated to transforming how businesses approach customer experience and digital strategy. Our team of 15 senior strategists, each with an average of 18 years of industry experience, specializes in aligning digital marketing effortsfrom websites to social mediawith core business objectives. We serve global leaders in HigherEd, B2B, EnterpriseTech, Financial Services, Travel & Hospitality, and Healthcare, offering tailored consulting, training, and content creation services.

Our methodology combines deep competitive analysis, strategic planning, and hands-on team development to empower clients to become success-driven marketers. With a net promoter score of 78, we pride ourselves on delivering actionable insights and measurable results through a fully remote, U.S.-based team operating across multiple time zones. Our clients, including Fortune 1000 companies and household names, attest to our ability to simplify complex digital landscapes and drive sustainable growth.
Services
Digital Marketing Strategy Content Creation Social Media Consulting AI Integration Customer Experience Optimization
Details
  • Year established: 2008
Highlights and features
  • Our team averages 18 years of agency and corporate marketing experience.
  • We operate across U.S. time zones for flexible client collaboration.
  • Net promoter score of 78 reflects exceptional client satisfaction.
  • Proven track record with Fortune 1000 companies and global brands.
  • Specialized expertise in AI, CX, and content marketing strategy.
What people say
Extremely knowledgeable Super easy to understand Incredible audit and blueprint Instrumental social evolution Dynamic team collaboration
Services
Digital Marketing Strategy
We develop comprehensive digital marketing strategies aligned with business goals. Our approach combines competitive analysis, customer experience insights, and data-driven planning to create actionable roadmaps. Clients receive tailored guidance to optimize their digital presence across channels and drive measurable ROI.
Content Creation
Our team produces high-performing content that advances business objectives. Services include strategic content planning, creation of targeted assets, and gap analysis to ensure all content supports brand messaging. We focus on delivering consistent, goal-oriented content that resonates with target audiences and drives engagement.
Social Media Consulting
We help organizations refine their social media approach through audits, strategic planning, and team training. Our consulting covers platform optimization, employee advocacy programs, and social selling strategies. Clients gain actionable frameworks to enhance their social media impact and align efforts with business outcomes.
AI Integration
Our AI consulting focuses on practical implementation for marketing teams. We provide guidance on AI tools for content creation, data analysis, and customer personalization. Services include strategy development, workflow integration, and training to help marketers leverage AI effectively while maintaining human creativity.
Customer Experience Optimization
We help brands enhance customer experiences through journey mapping, touchpoint analysis, and process improvements. Our approach combines research, competitive benchmarking, and strategic recommendations to create seamless experiences. Clients receive actionable plans to strengthen customer relationships and drive loyalty across digital channels.
People
Jay Baer
Founder
New York Times best-selling author and marketing Hall of Fame speaker with 25+ years of digital strategy experience. Founded Convince & Convert in 2008 to bridge marketing and customer experience gaps for enterprise clients.
Questions
What industries does Convince & Convert specialize in?
We work with HigherEd, B2B, EnterpriseTech, Financial Services, Travel & Hospitality, and Healthcare organizations seeking digital marketing transformation.
How does your remote team structure benefit clients?
Our U.S.-based remote team provides multi-time zone coverage (8 AM Eastern to 5 PM Pacific) for flexible collaboration and diverse expertise access.
What experience level do your consultants have?
All team members have at least 15 years of marketing experience, with an average of 18 years across agency and corporate environments.
Do you work with enterprise-level companies only?
We specialize in serving Fortune 1000 companies and global brands requiring sophisticated digital marketing solutions and strategic guidance.
How do you measure success for clients?
We track ROI through improved customer engagement, content performance metrics, and alignment of marketing efforts with business objectives.