Business Details
28 Years
experience
Healthcare Mailing Services That Meet Compliance and Deadlines
For over 25 years, MASS Communications has been a trusted provider of secure mailing services for healthcare organizations. Our commitment to data accuracy, HIPAA compliance, and precise mail fulfillment has established us as a reliable partner for hospitals, insurers, and Medicare plans. We combine advanced technology with rigorous quality control to ensure every communication meets regulatory standards and client needs. Our services include data hygiene, targeted list management, direct mail print campaigns, and fulfillment solutions tailored to high-stakes healthcare communications.With a focus on transparency, accountability, and client-centric service, we operate as an extension of our clients' teams, guaranteeing timely delivery and exceptional precision. Our experience in handling sensitive information and complex regulatory requirements makes us a leader in HIPAA-compliant mail services, serving clients ranging from small clinics to large regional health systems.
Services
HIPAA-Compliant Mailing
Data Hygiene
Direct Mail Print
Fulfillment Services
EDDM Campaigns
Details
- Year established: 1998
Highlights and features
- We offer 25+ years of expertise in HIPAA-compliant healthcare mail services
- Our end-to-end encryption ensures complete data security and privacy
- We guarantee 100% accuracy in data processing and mail fulfillment
- Our in-house printing meets postal automation rate requirements
- We provide real-time campaign performance dashboards for full transparency
Associations and certifications
- HIPAA Certified
Services
HIPAA-Compliant Mailing
Our HIPAA-compliant mailing services ensure sensitive healthcare communications meet federal regulations. We implement end-to-end encryption, secure storage, and audit trails for Protected Health Information (PHI) during every mailing campaign. This service guarantees complete data safety while handling provider outreach, patient records, and Medicare materials with specialized workflows and certified staff.
Data Hygiene
We provide comprehensive database cleansing for accurate mailings. Our process includes deduplication, address standardization (CASS/NCOA), and secure list versioning to ensure deliverability. By maintaining audit-ready records from EMR exports or third-party sources, we optimize mailing efficiency while maintaining strict regulatory compliance for healthcare providers.
Direct Mail Print
We produce high-impact direct mail materials ranging from postcards to multi-insert kits. Our printing services meet USPS automation rate requirements through precise presorting, ZIP code bundling, and barcode application. Each campaign is optimized for cost-efficiency while maintaining quality standards for healthcare marketing materials.
Fulfillment Services
Our fulfillment solutions manage post-campaign processing including catalog mailings, rebate redemptions, and product samples. We provide warehouse storage, inventory control, and responder data capture that integrates with CRM systems. This service maintains workflow efficiency while handling high-volume response tracking for healthcare organizations.
EDDM Campaigns
We offer Every Door Direct Mail services targeting specific neighborhoods without requiring recipient lists. Our USPS-compliant solutions include route selection, graphic design, and postal preparation that maximize local campaign impact. This service provides cost-effective marketing for healthcare providers launching new programs or promotions.
Questions
Are your services specifically designed for healthcare organizations?
Yes, we specialize exclusively in HIPAA-compliant mailing solutions for hospitals, insurers, clinics, and Medicare providers.
How do you ensure data security in your mailing processes?
Our systems use end-to-end encryption, secure storage protocols, and staff training programs to protect sensitive healthcare data.
What mailing options are available for healthcare campaigns?
We offer direct mail print services, EDDM saturation campaigns, personalized letters, and multi-piece info kits with postal rate optimization.
Can you handle large volume mailings efficiently?
Yes, our infrastructure supports mailings from 500 to 500,000+ pieces with consistent accuracy and on-time delivery guarantees.
Do you provide tracking for healthcare mail campaigns?
Our real-time dashboards track delivery status, campaign performance metrics, and complete audit logs for compliance verification.
How quickly can you complete emergency mail campaigns?
We offer 48-hour turnaround for urgent healthcare communications while maintaining strict accuracy standards.
